Refunds & Returns

Effective Date: January 14, 2025

At RENO TRADING L.L.C (“RENO”), we want you to be satisfied with your purchase. If you’re not, you can request a return or refund within 7 days of receiving your order.

Conditions for Returns/Refunds:

1. Items must be unused, in original condition, and with tags intact.

2. Proof of purchase is required.

3. Shipping fees are non-refundable.

How to Request a Return or Refund:

• Contact us at fasi@renotrading.com with your order details.

Refund Process:

• Approved refunds will be processed to the original payment method within 14 business days.

For further assistance, reach out to us anytime.